What is Worry Free Registration?
We understand how important the 9 to 5k Challenge is to our runners, which is why we’re committed to providing a seamless race experience. If we’re forced to cancel before the race begins for any reason, you will receive your entire registration fee back in the form of race credit, which will not expire for one year and can be applied to any Capstone Races event.
We also provide the option to defer your race until 9/6/24.
Please note that our “No Refund” and “No Transfer” policies will still be in effect for this race. Thank you for your understanding and we look forward to providing a memorable race experience for you.
What is your refund policy?
The 9 to 5k Challenge reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.
Entry Fees will only be awarded as race credit if the event were to be canceled prior to September 21st, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.
If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.
Can I transfer my registration to another person?
Sorry, we do not allow transfers from person to person.
How do I defer my registration?
- Per our deferral policy, runners can defer their race until 9/6/24 by completing the deferral form.
- The registration fee ($50) minus handling fees will be refunded in the form of a credit that can be used towards any Capstone Race.
- The credit will be good for (1) year from the date issued.
- If the registration was paid for by the company, the deferred registration will be removed from the company invoice.
- If the registration was paid for by the employee, the employee will receive a credit for the amount they paid to register ($50) minus any handling fees.
- The race credit is good for (1) year can be applied to any Capstone Race.
Please note that you will receive race credit for the amount you paid for your registration that you can apply to a future race. You will not automatically be registered for next year’s race. The credit is good for (1) year from the date issued.
Can I customize my bib?
Teams with five or more registered runners will have the opportunity to create their own custom bib.
Teams with at least five registered participants will qualify for custom bibs. During registration, team captains can upload a team logo and submit their color for custom bibs to be printed for all team members.
The deadline for teams to submit colors/logos for customized bibs is Monday, September 2 at noon, approx. three weeks before the event.
The deadline to register and receive a custom bib is two weeks before the event on Friday, September 6 at noon. Everyone who registers after Friday, September 6 at noon will receive a generic 9 to 5k bib.
Do you offer a bib delivery service?
Bib delivery will be offered to team captains at the time of registration. Teams must have a minimum of three registered runners to be considered an official team.
Team Captains will have the option of either picking up their team’s entitlements (bibs and shirts) during packet pick-up, OR have their entitlements delivered to their office the week of the event for $50.
Teams that have 25 members signed up by Friday, September 6 at noon will qualify for free bib delivery to their office
Is the course a Boston Qualifier?
No, this is not a Boston Qualifier.
Will there be pacers?
There will not be pace groups for the 9 to 5k Challenge.
What is the time limit?
The time limit for this course is two hours (11am).
The cutoff time is determined by our event permit, which permits us to use the roads, police support and other city resources for a specified period of time. After the permitted period ends, roads will reopen and we will no longer be able to provide participants with critical course support, including road closures, police and medical coverage, hydrations stations and course markings.
When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time
Are pets allowed on the course?
Pets are not allowed on the race course for the safety of race participants, spectators and the animals.
However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to info@9to5k.com.
Runners with ADA service animals will be started in the back of the pack behind individual runners for safety purposes.
What kind of hydration/food will be available on the course?
The water station will be located at mile 1.5, near the turnaround on TW Alexander.
Where should I park in race morning?
Parking is available at the Research Triangle Foundation parking lots (800 Park Offices Dr, Durham, NC 27709). Staff and volunteers will be in place to direct participants upon arrival.
What is your weather policy?
Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.
If there is inclement weather during the race, It is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.
Is there race day Packet Pick-Up?
Where are the best places to see runners pass by, so I can cheer for my runner?
We always recommend spectating at the start and finish line. If you are looking for other places to cheer on your runner, please see the Athlete Guide when it is released.
Where can I find my results?
How do I see my race photos?
Race photos will be emailed via our race photographer after the race. When available, the link will also be added to our website. Please follow the directions from the race photographer regarding accessing and ordering photos.
How are awards determined?
How are awards given out?
What are the age groups for the age group awards?
Is there a lost and found?
We encourage anyone who finds something on the course or in the Finish Zone to bring lost items to Customer Service. If you lose something during the race, please check with the Customer Service for the item.
Email us at: info@9to5k.com
